Configuring Cisco Call Home

The Call Home feature enables configuration of e-mail alert notifications for UCS errors and faults. The e-mail notifications can be configured for Cisco TAC (predefined) or any other recipient. This feature can be used to send a page message, an e-mail, or to generate a case with Cisco Technical Assistance Center (TAC).

Cisco UCSM executes the appropriate CLI show command and the command output is attached to the message for Call Home messages.

Call Home messages are delivered in the following three formats:

  • Short text format: Provides a short description, one or two lines of the fault that is suitable for pagers
  • Full text format: Provides the complete message with detailed information
  • XML format: The XML format enables ...

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