Goals and Methods
The most important goal of this book is to provide you with knowledge and skills in Cisco Collaboration solution, with focus on deploying the Cisco Unified Communications Manager (CUCM).
CUCM features, CUCM-based call routing, Cisco IOS Voice Gateways, Cisco Unified Border Element (CUBE), and Quality of Service (QoS). All of these are associated and relevant to building and maintaining a robust and scalable Cisco Collaboration solution. Subsequently, another obvious goal of this book is to help you with the Cisco IP Telephony and Video (CIPTV) Part 1 Exam, which is part of the Cisco Certified Network Professional Voice (CCNP) Collaboration certification. The methods used in this book are designed to be helpful in both your job ...
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