Chapter 7. Implementing Cisco Unified Communications Manager Call Routing and Digit Manipulation
Call routing enables users to reach destinations (numbers/URIs) within and outside of the organization. The process of call routing uses a number of elements as Cisco Unified Communications Manager (CUCM) attempts to determine the feasibility and the final destination of the call. Ultimately it comes down to one of two call types. The call will be routed to an internal number, such as a directory number (DN) of an endpoint or a feature number such as a Meet-Me conference, or the call will be routed via a route pattern through a gateway or trunk for delivery outside the cluster. Endpoint addressing is an important component of a dial plan and mandatory ...
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