About the Authors

Jamie McQuiggan is a technical writer specializing in education topics at SAS Institute. She has a master’s degree in technical communication and experience in software documentation, grant writing and social media strategy. She is a former information developer at IBM and business analyst with Fidelity Investments.

Armistead W. Sapp III is the senior vice president of research and development (R&D) at SAS and is responsible for the development of the software used at more than 65,000 sites in more than 135 countries. As head of the P20 efforts at SAS, Sapp leverages corporate R&D to bring innovative solutions for administration and instruction to the education market. This includes responsibility for SAS Curriculum Pathways, a no-cost Web-based curriculum for middle school and high school. His 20-plus-year career at SAS has encompassed many roles in marketing and R&D, and he was the president of SouthPeak Interactive (a developer and publisher of interactive entertainment software). He is also a contract researcher at Duke University Health System, working on neonatal best practices and safety.

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