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OVERCOMING THE GROUPWIDE IMMUNITY TO CHANGE

A Collective Approach

AS YOU CONSIDER THIS PHENOMENON we call the immunity to change, it will no doubt occur to you that it is not just individuals who are in the grip of competing commitments and constraining big assumptions. Collectivities—work teams, leadership groups, departmental units, whole organizations—also unknowingly protect themselves from making the very changes they most desire.

This chapter brings you into a number of teams and work groups that have explored immunities they may collectively enact in order to save themselves from unspoken dangers revealed in their collective third-column commitments and big assumptions. Often taking up this work after first identifying their ...

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