Chapter 4. ICT Solutions
The previous modules discussed the foundation necessary for understanding the development of business in the age of the Internet. As you have seen, a successful business must apply information technology to engage with its customers and its suppliers to accurately position its products and services and to accelerate its delivery capabilities.
To this point, the modules have talked in terms of the benefits of Internet-enabled information technology, but they have been somewhat vague about exactly what that technology is. This module begins to explore the specific ways in which this technology can be applied to business processes to achieve the benefits that have been discussed.
More importantly, this module provides you ...
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