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Identity and Access Management by Ertem Osmanoglu

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Chapter 1

Business Requirements and Business Case Development

Richard A. Wells II and Ertem Osmanoglu

This chapter discusses the importance of developing and properly positioning an organization’s identity and access management (IAM) business case and development of the business requirements in order to establish realistic and achievable business value expectations for the IAM program and gain the support necessary to execute an IAM initiative.

Keywords

Business case; business requirements; ROI; business value; key stakeholder expectations; business drivers; sample requirements; IAM; identity and access management

Introduction

Information security concerns and regulatory compliance issues mandate appropriate controls on an individual’s access ...

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