Acknowledgments

This book would not have been possible without the support of many people. First and foremost, I would like to extend heartfelt thanks to Bob Reinhold for his valuable advice, editorial expertise, and thought-provoking perspectives on information technology. I thank my colleagues in my contributing author team—Ronald Ritchey, Frank Bresz, Richard Wells, Paul Sussex, Ryan Martin, Nick Gazos, David Cowart, Mike Brunenmeister, and Ayan Roy—for sharing technical content, business insight, and research. I would also like to thank Sam Tang, with whom I have had the pleasure of sharing many complex identity and access management (IAM) experiences, and whose words have helped shape much about leading IAM business and technology practices ...

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