8.PRAISE THEIR EFFORTS
“Appreciation is to talent,” wrote Baltasar Gracian in 1653, “what the West wind is to flowers — life and breath itself.”
“I have yet to find the man,” wrote Charles Schwab, “however exalted his station, who did not do better work and put forth greater efforts under a spirit of approval than under a spirit of criticism.”
“A great manager,” said Reggie Jackson, “has a knack of making ballplayers think they are better than they think they are. He forces you to have a good opinion of yourself. He lets you know he believes in you. And once you know how good you really are, you never settle for playing anything less than ...
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