EMPATHY
True leadership is marked by a commitment to the well-being and success of others rather than by an attraction to the mirage of control, power, and admiration. Having embraced service to others as the core, leadership provides an extraordinary opportunity to care for others and express it in tangible ways. An authentic leader is not only able to connect with her own emotions and manage them skillfully, but is also able to connect and identify with the feelings and emotions of others.
Whereas enthusiasm has been termed the emotion of high performance, empathy can be regarded as the emotion of empowerment. Offered together, empathy and enthusiasm are contagious drivers of inspiration. Given the strong macho dynamics of the workplace, it ...
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