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ICT Management in Non-Profit Organizations

Book Description

The instability of today’s economic climate calls for non-profit organizations to approach social problems in new and interesting ways, and Information and Communication Technologies may serve as an answer to this call. ICT Management in Non-Profit Organizations aims to explore the effective and comprehensive deployment of appropriate ICT strategies within the nonprofit sector. This innovative reference work will discuss how ICT enables the non-profit sector to achieve organizational efficiency, effectiveness, and, ultimately, self sufficiency, and will provide elected and appointed policymakers, managers, and planners in governments, public agencies, and nonprofit organizations with a comprehensive strategy for creating an ICT management agenda in the non-profit sector.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Preface
    1. OVERVIEW
    2. BOOK’S VALUES AND HIGHLIGHTS
    3. REFERENCES
  6. Acknowledgment
  7. Section 1: Innovation: Value Creation through Information and Communication Technology
    1. Chapter 1: Knowledge and Technologies for Learning and Action Network
      1. ABSTRACT
      2. INTRODUCTION
      3. INTERESTING ERA FOR NGOS: KNOWLEDGE AND COMPLEXITY
      4. THE CHALLENGES OF THE THIRD SECTOR: TOWARDS THE GREAT TRANSFORMATION
      5. TECHNOLOGIZATION OF KNOWLEDGE: INTERNET AND SOCIAL NETWORKS
      6. A SOCIAL NETWORK OF KNOWLEDGE AS A LABORATORY OF IDEAS, INITIATIVES AND INNOVATION: LABNGOS.
      7. CENTER
      8. ACQUIRE
      9. STRUCTURE
      10. SPREAD
      11. FUTURE RESEARCH DIRECTIONS
      12. CONCLUSION
      13. REFERENCES
      14. KEY TERMS AND DEFINITIONS
    2. Chapter 2: Key Enablers for Knowledge Management for Australian Not-for-Profit Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH APPROACH
      4. UNDERSTANDING THE INTER-RELATIONSHIPS
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
      7. REFERENCES
    3. Chapter 3: Different Ways to Reach Transparency and Trust through Communication Management in Spanish Nonprofit Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. NEW CONTEXT
      5. MAIN FOCUS
      6. SOLUTIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
    4. Chapter 4: Social Media and Social Change
      1. ABSTRACT
      2. INTRODUCTION
      3. ADVOCACY IN THE NONPROFIT SOCIAL SERVICES SECTOR
      4. TECHNOLOGY AND NONPROFIT SOCIAL SERVICES ADVOCACY
      5. REFERENCES
      6. ADDITIONAL READING
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
    5. Chapter 5: Enterprise Resource Planning System (ERP) and Other Free Software for Accounting and Financial Management of Non-Profit Entities
      1. ABSTRACT
      2. INTRODUCTION
      3. FACTORS DIFFERENTIATING NON-PROFIT ENTITIES FROM OTHER ORGANIZATIONS, FROM THE POINT OF VIEW OF THEIR ACCOUNTING AND FINANCIAL MANAGEMENT
      4. INFORMATION SYSTEMS FOR ENTERPRISE RESOURCE PLANNING (ERP)
      5. ERP FREE AND OPEN SOURCE SYSTEMS
      6. OTHER FREE SOFTWARE PROGRAMS FOR MANAGING ENL
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    6. Chapter 6: Crowdfunding
      1. ABSTRACT
      2. INTRODUCTION
      3. THE FINANCING OF THE NONPROFIT ENTITIES: GENERAL ASPECTS
      4. EVOLUTION IN THE FINANCING OF NPO
      5. NEW TOOLS OF FUNDRAISING
      6. CROWDFUNDING
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    7. Chapter 7: Issues and Recommendations for Community-Based ICT Implemantation in the Social Sector
      1. ABSTRACT
      2. INTRODUCTION
      3. CHARACTERISTICS OF THE SOCIAL SECTOR PERTINENT TO ICT MANGEMENT
      4. THE CONTEXT OF SOCIAL SECTOR INFORMATION TECHNOLOGY INITIATIVES
      5. A CASE STUDY: ICT FOR SERVICING THE HOMELESS AND INFORMING PUBLIC POLICY
      6. SOME CHALLENGES IN HUMAN SERVICES ICT IMPLEMENTATION AND USE
      7. SOME STRATEGIC RECOMMENDATIONS
      8. CONCLUDING REMARKS
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  8. Section 2: Knowledge in Actions: Learning through Experience
    1. Chapter 8: The Electronic-Mediated Public Sphere and Environmental Public Participation in China
      1. ABSTRACT
      2. INTRODUCTION
      3. KEY FACTORS OF THE FUNCTIONING PUBLIC SPHERE
      4. ICT PROMOTES THE FUNCTIONING PUBLIC SPHERE: A CASE STUDY OF ENVIRONMENTAL PROTECTION ACTIVITIES IN CHINA
      5. THE IMPLICATIONS FOR MANAGING NPOS
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES:
      9. KEY TERMS AND DEFINITIONS
    2. Chapter 9: Use and Management of Conventional ICT and Mobile Technology in Microfinance
      1. ABSTRACT
      2. INTRODUCTION
      3. MICROFINANCE SECTOR AND USE OF ICT
      4. APPROACHES TO MANAGING ICT
      5. USE OF MOBILE PHONES AND EMARGING MICROFINANE MODEL
      6. CONCLUSION
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    3. Chapter 10: The Promise of Information and Communication Technology in Volunteer Administration
      1. ABSTRACT
      2. THE PROMISE OF INFORMATION AND COMMUNICATION TECHNOLOGY IN VOLUNTEER ADMINISTRATION
      3. BACKGROUND
      4. CASE STUDIES OF VOLGISTICS USE
      5. LESSONS LEARNED
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    4. Chapter 11: Use of New Technologies in Organizational Change Process in Aprosub
      1. ABSTRACT
      2. INTRODUCTION
      3. ORGANIZATIONAL DESIGN
      4. KNOWLEDGE AS BASIS FOR IMPROVEMENT
      5. CONTINUOUS IMPROVEMENT
      6. FINAL CONSIDERATIONS
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    5. Chapter 12: Online Strategic and Operational Planning Procedures in the Integrated Management Information Systems for Educational Institutions
      1. ABSTRACT
      2. INTRODUCTION
      3. MANAGEMENT CONTROL SOLUTIONS
      4. INTEROPERABILITY WITH OTHER PARTS OF THE IMS
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINTIONS
    6. Chapter 13: Accountability and Web Usage in University Foundations
      1. ABSTRACT
      2. INTRODUCTION
      3. UNIVERSITY FOUNDATIONS IN US
      4. WEB MANAGEMENT OF NPOS FOR ACCOUNTABILITY
      5. METHODOLOGY
      6. RESULTS
      7. CONCLUSION
      8. FUTURE IMPLICATIONS
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    7. Chapter 14: ICT Management and Compliance
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. INTEGRATED MANAGEMENT OF ICT AND ISO 9001
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
  9. Compilation of References
  10. About the Contributors