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IBM WebSphere: Deployment and Advanced Configuration by Roland Barcia, Keys Botzum, Tom Alcott, Bill Hines

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WAS General Problem Determination

Since the WAS layer of the infrastructure is inherently complex, of course there are many potential things to go wrong there. Fortunately, there are also a great many more places to look for clues and a number of excellent tools (which we will discuss in the next section). In this section, we will talk about some general WAS problems and their symptoms.

As a first investigative step, if global security is on, you might check to see if the problem still occurs with it off. Certainly you wouldn't do this in production, and certainly this is not a legitimate solution to the problem, but trying things like this may help to quickly narrow the scope of where the root cause may lie. Let's move forward now to a more ...

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