Administration
A1. Are all WAS administrative IDs/roles in place?
A2. Is there a process for log file review and archiving?
A3. Have all operational procedures (such as backup and disaster recovery) been tested?
A4. Are all product licenses and support agreements up to date for the intended environment?
A5. Has the help desk received proper training and documentation on the new deployment? Is there a well-defined process for fixing production problems? This includes well-defined phone numbers, pager access numbers, call lists, and escalation procedures.
A6. Have the users been prepared and trained? Will they have the opportunity to use the prior version for some period of time?
A7. Is a system monitoring process in place? How will the system ...
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