Chapter 16. The Future for WebSphere and Lotus Collaboration
“What's past is prologue.”
—William Shakespeare, The Tempest
“IBM's holistic approach is refreshing. It gives customers a number of options in terms of where to start in creating what it calls an 'on demand' environment. While it does not dictate specific technology, it focuses on positioning technology as the tool and business process as the enabler.”
—,IDC November, 2003
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