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IBM Systems Director 6.3 Best Practices by Juan P Fernandez Sabate, Olaf Menke, Tomi Mannikainen, Stephane Bourdeaud, Nicolas Bour, Srikanth Aithal, Rufus Credle

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Service and Support Manager
This chapter provides information about the IBM Systems Director Service and Support Manager (SSM). It describes how the Service and Support Manager must be set up and how it handles serviceable events.
The following topics are covered:

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