Foreword
Our company, ISL was a provider of Artificial Intelligence tools and technology to organizations developing advanced software solutions. By 1992, what had started as a casual interest from our clients in applying some of our tools—the machine learning modules—to their historic data had evolved into a promising practice in what was to become known as data mining. This was developing into a nice line of business for us, but was frustrating in a couple of ways:
First, we'd always intended that ISL should be a software supplier. Yet here we were, because of the complexity of the technologies involved, providing data mining on a consulting services basis.
Secondly, we were finding that data mining projects involved a lot of hard work, and that ...
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