1.2. Overview

The primary purpose of implementing an enterprise portal is to enable a working environment that integrates people, their work, personal activities and supporting processes and technology. Investment in portal technology will remain high amidst economic adjustments. The reason for the sustained growth is that enterprise portals deliver immediate tangible cost savings, enhance productivity, increase efficiency and generate revenue for the clients.

Most companies have developed their Business to Consumer (B2C), Business to Business (B2B) and Business to Employee (B2E) strategies. Many times, the challenge is to tie them together via a comprehensive strategy that is extendable to employees, business partners and customers. Customers ...

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