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IBM Netcool Operations Insight: A Scenarios Guide

Book Description

IBM® Netcool® Operations Insight empowers your IT operations to use real-time and historical analytics to identify, isolate, and resolve problems before they affect your business. Powered by IBM Tivoli® Netcool/OMNIbus and the transformative capabilities of cognitive analytics, Netcool Operations Insight consolidates millions of alerts from across local, cloud, and hybrid environments into a few actionable problems.
This IBM Redbooks® publication gives a broad understanding of Netcool Operations Insight and describes several scenarios that show the capabilities of this solution in a real-life environment. Each scenario features a different capability of Netcool Operations Insight. The scenarios are documented by using step-by-step figures with explanations to make them easier to implement in your own environment.

The scenarios in this book are broken into the following categories:
- Network Management-related scenarios
- Network Event and cognitive-related scenarios
- Network Event-related scenarios

The target audience of this book is network specialists, network administrators, and network operators.

Table of Contents

  1. Front cover
  2. Notices
    1. Trademarks
  3. IBM Redbooks promotions
  4. Preface
    1. Authors
    2. Now you can become a published author, too!
    3. Comments welcome
    4. Stay connected to IBM Redbooks
  5. Part 1 Introduction
  6. Chapter 1. IBM Netcool Operations Insight overview
    1. 1.1 Netcool Operations Insight at-a-glance
    2. 1.2 Netcool Operations Insight in IT Service Management context
    3. 1.3 Netcool Operations Insight Dashboards Services Hub
      1. 1.3.1 Navigation bar
      2. 1.3.2 Administration folder
      3. 1.3.3 Discovery folder
      4. 1.3.4 Incident folder
      5. 1.3.5 Network Health Dashboard
      6. 1.3.6 Insights folder
      7. 1.3.7 Reporting folder
      8. 1.3.8 Configurations folder
    4. 1.4 Our environment for the scenarios
      1. 1.4.1 High-level architecture
      2. 1.4.2 Environment database and connections
      3. 1.4.3 Ports used
    5. 1.5 Summary
  7. Part 2 Network management-related scenarios
  8. Chapter 2. Networks for Operations Insight and the Network Health Dashboard
    1. 2.1 Networks for Operations Insight and Network Health Dashboard overview
    2. 2.2 Scenario description
      1. 2.2.1 Business value
    3. 2.3 Scenario topology
    4. 2.4 Scenario steps
      1. 2.4.1 Administering the Network Health Dashboard
      2. 2.4.2 Custom dashboards
      3. 2.4.3 Monitoring the Network Health Dashboard
      4. 2.4.4 Configuring the Network Health Dashboard for users
      5. 2.4.5 Scenario personas
      6. 2.4.6 Viewing the Network Health Dashboard
      7. 2.4.7 Scenario 1: IT Operator uses Network Health Dashboard and Runbook Automation and Alert Notification
      8. 2.4.8 Scenario 2: IT SME using Network Health Dashboard
    5. 2.5 Summary
  9. Chapter 3. Geographic Discovery and Mapping
    1. 3.1 Scenario description
      1. 3.1.1 Business value
    2. 3.2 Geographic map basics
      1. 3.2.1 Use of the Geographic map
      2. 3.2.2 Use of the Health view
      3. 3.2.3 Browsing to the Geographic map
      4. 3.2.4 Use of Network Views for the Geographic map
    3. 3.3 Scenario topology
    4. 3.4 Scenario steps
      1. 3.4.1 Updating network connectivity and inventory model database
      2. 3.4.2 Installing the Geographic maps on DASH
      3. 3.4.3 Custom enrichment for the geographical data
      4. 3.4.4 Registering for the Google Map Key and Client ID
      5. 3.4.5 No known problems status
    5. 3.5 Summary
  10. Chapter 4. Golden configuration and dynamic compliance
    1. 4.1 Scenario description
      1. 4.1.1 Business value
    2. 4.2 Scenario topology
    3. 4.3 Scenario steps
      1. 4.3.1 Scenario details
    4. 4.4 Summary
  11. Part 3 Network event and cognitive-related scenarios
  12. Chapter 5. Known slow traffic between two points in a network
    1. 5.1 Scenario description
      1. 5.1.1 Business value
    2. 5.2 Scenario topology
    3. 5.3 Scenario steps
    4. 5.4 Summary
  13. Chapter 6. Analytics-based event grouping and seasonality
    1. 6.1 Introduction
      1. 6.1.1 Analytics-based event grouping
      2. 6.1.2 Seasonality
    2. 6.2 Scenario description
      1. 6.2.1 Business value
    3. 6.3 Scenario topology
    4. 6.4 Scenario steps
      1. 6.4.1 Creating an event analytics configuration
      2. 6.4.2 Actionable seasonal event reports
      3. 6.4.3 Related event details analysis
      4. 6.4.4 Creating and deploying seasonal event rules
    5. 6.5 Summary
  14. Part 4 Network event-related scenarios
  15. Chapter 7. Flood event detection
    1. 7.1 Scenario description
      1. 7.1.1 Business value
    2. 7.2 Scenario topology
    3. 7.3 Scenario steps
    4. 7.4 Using launch-in-context tools from Netcool Web GUI
    5. 7.5 Summary
  16. Chapter 8. Using the WebGUI event search feature
    1. 8.1 Scenario description
      1. 8.1.1 Business value
    2. 8.2 Scenario topology
    3. 8.3 Scenario steps
    4. 8.4 Summary
  17. Chapter 9. Scope-based event grouping
    1. 9.1 Introduction
    2. 9.2 Scenario description
      1. 9.2.1 Business value
    3. 9.3 Scenario topology
    4. 9.4 Scenario steps
      1. 9.4.1 Analyzing the current event set
      2. 9.4.2 Configuring the system
      3. 9.4.3 Viewing the grouping
      4. 9.4.4 Modifying the properties
      5. 9.4.5 Using ScopeAlias
      6. 9.4.6 Using data from the highest ranked child event
    5. 9.5 Summary
  18. Related publications
    1. IBM Redbooks
    2. Online resource
    3. Help from IBM
  19. Back cover