IBM MobileFirst Strategy Software Approach

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Application of Tealeaf CX Mobile in IBM MobileFirst

This chapter provides information about how Tealeaf CX Mobile can be applied in your business scenario, and how you can set up and use Tealeaf to drill down into mobile sessions to gain insight and analytics into how the application (app) is being used.

This chapter describes the following topics:

•Replaying active and completed sessions

•Creating events

•Creating reports

•Creating management dashboards

•Creating early warning alerts on events

•Adding dimensions to reports

10.1 Replaying active ...

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