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IBM Intelligent Operations Center V1.5 to V1.6 Migration Guide

Book Description

IBM® Intelligent Operations Center is an integrated solution, and a continually evolving platform and set of capabilities. The platform grows as the capabilities increase over time, and new interfaces and integration points are introduced in each release.

The purpose of this IBM Redbooks® publication is to guide planners, architects, and implementers through the options that they have, to take advantage of the new capabilities and maximize the benefits of moving to the new release. This book considers what has already been deployed with IBM Intelligent Operations Center V1.5, the benefits of the new version (IBM Intelligent Operations Center V1.6.0.1), and the best way to take advantage of the new capabilities as you transition.

IBM Intelligent Operations Center has several integration and extension points for the previous and current versions of the product, which points are documented and described in this book. This IBM Redbooks publication describes options and considerations for the best way to migrate customizations and benefit from the new architecture.

Thorough details about the differences between the prior and new versions of the product are provided, to enable a clear understanding of migration choices, options, and preferred practices. This book includes descriptions of the trade-offs for each migration option, and in-depth information about data flows, available tools, and scripting changes that might affect existing IBM Intelligent Operations Center installations.

This book is targeted to the following audiences:

  • Line of business managers or stakeholders who are interested in understanding the new features in IBM Intelligent Operations Center V1.6, and who are looking for information about how to plan the migration of their current IBM Intelligent Operations Center V1.5 environments.

  • Architects who need to understand the effect that IBM Intelligent Operations Center V1.6 will have on the architecture of IBM Intelligent Operations Center V1.5 solutions.

  • IT specialists and product specialists who are responsible for implementing the migration of a solution based on IBM Intelligent Operations Center V1.5 to a V1.6 solution.


  • Readers of this book will benefit from the IBM Redbooks publication IBM Intelligent Operations Center 1.6 Programming Guide, SG24-8201.

    Table of Contents

    1. Front cover
    2. Notices
      1. Trademarks
    3. Preface
      1. Authors
        1. Now you can become a published author, too!
        2. Comments welcome
        3. Stay connected to IBM Redbooks
    4. Chapter 1. What is new in IBM Intelligent Operations Center V1.6
      1. 1.1 Overview
        1. 1.1.1 Purpose of this document and target audiences
      2. 1.2 IBM Intelligent Operations Center components
      3. 1.3 What’s new for the user
        1. 1.3.1 Filtering data on the maps and in the list
        2. 1.3.2 Viewing the maps with added detail
        3. 1.3.3 Filtering data in reports
        4. 1.3.4 Mobile applications
      4. 1.4 What’s new for the administrator
        1. 1.4.1 Configuring data sources
        2. 1.4.2 Defining SOPs and activities
        3. 1.4.3 Configuring the geospatial map and location maps
        4. 1.4.4 Customizing the filter panel
        5. 1.4.5 Customizing key performance indicators
        6. 1.4.6 Working with system properties
        7. 1.4.7 Translating field text
        8. 1.4.8 REST APIs
        9. 1.4.9 Password management
        10. 1.4.10 Usage analysis
        11. 1.4.11 Social Media Analytics
        12. 1.4.12 Asset management
      5. 1.5 What’s new for the installer
        1. 1.5.1 Simpler deployment options
        2. 1.5.2 Installation options
    5. Chapter 2. Comparing IBM Intelligent Operations Center V1.5 and V1.6
      1. 2.1 System services comparison
      2. 2.2 Software products comparison
      3. 2.3 Software products to system services mapping
      4. 2.4 Changes to system services
        1. 2.4.1 Changes to installation service
        2. 2.4.2 Changes to monitoring service
        3. 2.4.3 Change to event data ingestion service
        4. 2.4.4 Changes to KPI service
        5. 2.4.5 Changes to standard operating procedure service
        6. 2.4.6 Changes to authentication and authorization service
    6. Chapter 3. Planning the migration
      1. 3.1 Migration planning considerations
      2. 3.2 Migration planning strategy
        1. 3.2.1 Planning the new infrastructure
        2. 3.2.2 Evaluating the current IBM Intelligent Operations Center V1.5 environment
        3. 3.2.3 Planning the migration test process
      3. 3.3 Infrastructure migration planning
        1. 3.3.1 System naming for co-existence
        2. 3.3.2 Duplicating data feeds
      4. 3.4 Solution migration planning
        1. 3.4.1 Identity management
        2. 3.4.2 Security
        3. 3.4.3 Infrastructure monitoring
        4. 3.4.4 Event data migration
        5. 3.4.5 Sametime contacts
        6. 3.4.6 User interface
        7. 3.4.7 Data, rules and events
        8. 3.4.8 Key performance indicators
        9. 3.4.9 Standard operating procedures
        10. 3.4.10 Custom reports
        11. 3.4.11 Integration with external systems
      5. 3.5 Skills planning
      6. 3.6 Identifying changes to the IBM Intelligent Operations Center V1.5 base installation
        1. 3.6.1 Identity management
        2. 3.6.2 Security
        3. 3.6.3 User interface
        4. 3.6.4 Data, rules and events
        5. 3.6.5 Key performance indicators
        6. 3.6.6 Standard operating procedures
        7. 3.6.7 Cognos reports
    7. Chapter 4. Migrating the solution customization
      1. 4.1 IBM Intelligent Operations Center V1.5 versus V1.6 customization options
      2. 4.2 Migrating customizations of deprecated components
      3. 4.3 Migrating customizations
        1. 4.3.1 User interface customizations
        2. 4.3.2 Data, rules, and events
        3. 4.3.3 Key Performance Indicators
        4. 4.3.4 Standard Operating Procedures
        5. 4.3.5 Custom reports
        6. 4.3.6 Integration with external systems
        7. 4.3.7 Identity management
        8. 4.3.8 Security
        9. 4.3.9 Infrastructure monitoring
        10. 4.3.10 Sametime Contact list
    8. Chapter 5. Migration use case
      1. 5.1 Overview
        1. 5.1.1 System Context Diagram
        2. 5.1.2 Functional components
      2. 5.2 A-CDM solution migration tasks
        1. 5.2.1 Data, rules, and events
        2. 5.2.2 User interface customizations
        3. 5.2.3 Identity management
        4. 5.2.4 Security
        5. 5.2.5 Event data
        6. 5.2.6 Key performance indicators
        7. 5.2.7 Custom reports
        8. 5.2.8 Standard operating procedures
    9. Chapter 6. High availability considerations
      1. 6.1 Overview
      2. 6.2 Planning for high availability
      3. 6.3 User Directory Services high availability
        1. 6.3.1 Special considerations
        2. 6.3.2 Peer-to-peer replication
        3. 6.3.3 Replication maintenance
      4. 6.4 Database services high availability
        1. 6.4.1 HADR replication
        2. 6.4.2 Automatic HADR failover
        3. 6.4.3 Replication maintenance
        4. 6.4.4 Configuring HADR
      5. 6.5 Messaging services high availability
        1. 6.5.1 The problem with the default configuration
      6. 6.6 Programming considerations for high availability
      7. 6.7 Application deployment in HA environments
        1. 6.7.1 Module mapping
        2. 6.7.2 JDBC data sources
        3. 6.7.3 Node synchronization
        4. 6.7.4 Plug-in regeneration
        5. 6.7.5 Load balancing with the web server plug-in
        6. 6.7.6 Load balancing with WebSEAL
    10. Appendix A. Scripts provided with this book
      1. Migration planning scripts
    11. Appendix B. Additional material
      1. Locating the web material
      2. Using the web material
    12. Related publications
      1. IBM Redbooks
      2. Online resources
      3. Help from IBM
    13. Back cover