14.9. Basic printer diagnostics checklist

In this section are some troubleshooting tips. This is not a comprehensive list, but it will assist you with resolving some of the more common problems you may encounter.

  • Verify that the qdaemon is running. Make sure there are no forked processes running from the qdaemon.

  • Make sure the system date is correct. The qdaemon automatically rebuilds the /etc/qconfig.bin file when the qconfig file changes. If the date on the qconfig file is earlier than the date on the /etc/qconfig.bin file, the qconfig file is not digested, even if it was just modified. Use the enq -Y command to redigest the qconfig file.

  • If the dates on the /etc/qconfig.bin file and the /etc/qconfig file are correct, and changes to the qconfig ...

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