3.2. Infrastructure management

Information Technology solutions of the present day are no more limited to a two-tier or three-tier architecture. They span multi-tier environments that include host systems, client-server systems, Web services, a heterogeneous mix of proprietary and open standards based hardware, operating systems, databases, and application software. The complexities involved in managing such environments are ever increasing. The cost of managing these systems has a direct bearing on the return on investment (ROI) of companies. There is significant cost involved in not just the acquisition of application software licenses but in the implementation, integration, and management of the service itself. Companies are moving to automated ...

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