Chapter 1. What e-business is

e-business is the leveraging of network capabilities and technologies to interact and transact with customers, suppliers, partners, and employees in order to achieve and sustain competitive advantage.

In just a few years, the way business is being conducted has changed significantly.

Today, new networked capabilities can connect virtually any person and drive virtually any process inside or outside a business. What we are faced with, however, is how businesses can optimize business processes and IT resources to achieve peak performance and results.

If you want to grow or maintain your competitive advantage, you will need to become faster, more efficient, and more flexible. Products will be built only when ordered. ...

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