Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and how to resolve the problem.
This chapter provides guidance on troubleshooting issues related to the dynamic query layer of IBM Cognos Business Intelligence (BI). Among the topics addressed are problem solving strategy, error messages, log files, the Cognos Dynamic Query Analyzer, and working with IBM Technical Support.
The chapter contains the following sections: