A NOTE TO MANAGERSAND EXECUTIVES

Over the last decade, I have taught approximately ten thousand business owners, executives, and managers. Most of this teaching has taken place at Harvard Business School, where I have taught extensively in MBA as well as executive education courses. A large portion of the teaching has also taken place in-house during consulting and training visits to organizations around the world in almost every industry. While most of my teaching and consulting has focused on negotiation and strategic decision making, I have also had the opportunity to engage in deep discussion on a wide range of problems that managers and executives deal with, often daily:

How can we inspire our employees?

How should we structure incentives? ...

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