O'Reilly logo

I. M. Wright's "Hard Code" by Eric Brechner

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 2. Process Improvement, Sans Magic

I’m wrong, okay? I know nothing. Now calm yourself! Some people raise process dogma to the level of religious fanaticism. My own pet theory about why relates to superstition. B. F. Skinner noted that superstition arises when animals, like pigeons, associate chance behaviors with desired results. People get locked into very particular practices when by a combination of chance and skill they achieve great outcomes.

Not that there’s anything wrong with that, I enjoy superstitious behavior as much as anyone. But when people become ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required