INTRODUCTION

From Conflict to Consensus

In the three years I spent acquiring my degree from Harvard Law School, I learned that I actually didn't want to be a lawyer. Instead of being a gladiator on behalf of my clients, I wanted to help people listen to the other side, communicate more effectively, and resolve their conflicts amicably. If I were successful, they would learn and grow from their difficult situations, avoiding conflict in the future.

Shortly after my graduation, I got the chance of a lifetime, winning a fellowship to intern at a conflict resolution center sponsored by the Supreme Court of Costa Rica. I had been in Costa Rica for less than a week, living in the capital of San José. It was Sunday night when I got a phone call from ...

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