Seeing the Characteristics of SaaS

Many companies have discovered that there are great organizational and economic benefits that can be realized by using SaaS applications. They provide the opportunity to have a third-party organization handle all the details that go into keeping complex applications running. As companies become dependent on these applications, they begin to see a pattern of characteristics among the more successful solutions:

check.png Generalized applications that incorporate the right mix of common services so the applications meet the needs of different companies across multiple industries.

check.png True multi-tenancy means that all the users are using the same codebase. However, their configurations and data are stored in separate containers. The next section dives deeper into the benefits of multi-tenant solutions.

check.png Highly elastic SaaS applications can easily scale up or down to support changing needs of a business. If a company increases its sales force, for example, it needs to be able to quickly add more licenses (seats) to its SaaS.

check.png Self-service puts the power to acquire more ...

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