Humble Inquiry

Index

acknowledgment, basic, importance of, 79–80

action-oriented questions, 45

anxiety, survival, 100

artistic abilities, engaging one’s, 104–5

asking, 7–8

skills of, 99–100

telling vs., 3–4

ways relationships are built by, 8–10

assumptions, tacit, 53–54

basic acknowledgment, importance of, 79–80

basic humility, 11

basic trust, 79–81

blind self, 85

case examples, of Humble Inquiry

getting commitments, 29–31

getting help from subordinates, 24–26

giving directions, 31

initiating culture change, 31–33

missing opportunities, 21–24

power of ignorance, 33–34

providing choices, 35–36

succession plans, 27–29

surgical team, 14–18

causes, questions about, 44–45

concealed self, 85

confrontational inquiry, 46–48

confrontational process inquiry, 49

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