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Humble Consulting by Edgar H. Schein

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THREEThe Need for a Trusting and Open Level Two Relationship

To fully understand how Humble Consulting (HC) is different requires a short journey into a bit of cultural analysis. We begin with what is a relationship in the first place, then identify four broad levels of relationship that are more or less identifiable in every society, and then home in on Level Two as the key to Humble Consulting.

What Is a Relationship? What Do We Mean by Trust and Openness?

We use the words relationship, trust, and openness glibly and frequently, as if we think that everyone will, of course, understand what we mean. Yet when we ask someone to define any one of these three words, we get either a blank stare, a disdainful look implying that we must be stupid, ...

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