O'Reilly logo

Humanize: How People-Centric Organizations Succeed in a Social World by Maddie Grant, Jamie Notter

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

6. How To Be Open

Image

“The social model is more human, less burdened by departmental silos, fluid with its communications (both internal and external) and with a much flatter operational structure. ... In a bizarre twist of irony given that modern technology is responsible for making the model possible, it is very much a return to basics. It is how business was done hundreds of years ago: face to face, one handshake at a time. The difference is that now, scale is no longer a hurdle. Companies can, if they want, build loyalty 140 characters at a time, shake hands from hundreds of miles away, and have ‘“face to face’” interactions with tens of thousands ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required