CHAPTER 3

Method

Sample

Data for this study were collected from 236 core members, project managers, and senior managers on 69 project teams. Participating project teams originated in organizations from the manufacturing, software, and telecommunication industries based in the U.S. The participating team members worked on new product or software development projects (42%), IT implementation projects (33%), and construction and engineering projects (25%). The projects that were included in the final sample met our selection criteria, in that they had recently been completed or were close to completion, had a budget of at least $500,000 (US), and had a duration of at least three months.

Each participating organization had a primary company contact ...

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