Discussion Questions
1. Define collective bargaining.
2. What did the National Labor Relations Act (NLRA) of 1935 permit?
3. When were health care organizations covered under the NLRA?
4. Define exclusive recognition.
5. Describe the following union security provisions: closed shop, union shop, agency shop, fair share, maintenance of membership, dues checkoff, and right-to-work states.
6. What are mandatory topics? What do mandatory topics typically include?
7. Discuss the three procedures commonly used to resolve impasses: mediation, fact finding, and interest arbitration.
8. When does grievance arbitration occur?
This chapter was adapted and updated from Pynes, 1997, 2004a, 2009a.
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