Discussion Questions
1. How are performance evaluations used to support strategic human resources management?
2. What are common points of ineffective performance evaluation in health care?
3. List and discuss at least five common errors made by managers in performance evaluation.
4. When should positive and negative aspects of job performance be documented?
5. A common lament in health care management is that performance evaluation ratings tend to be inflated in the same manner that grades in the college classroom are sometimes “too generous.” Can you suggest three factors that might make this perception valid?
6. Identify and discuss team-based performance appraisal techniques.
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