Chapter 9
Maximizing Performance Management and Evaluation
Learning Objectives
- Understand the importance of criteria-based performance evaluation in health care
- Incorporate the tenets of performance management systems and strategic human resources management as part of an overall health care human resources strategy
- Identify the major applications of performance evaluation
- Describe the different elements of a sound performance evaluation
- Delineate the components of an effective health care organizational performance evaluation system
- Use a set of management strategies for implementing and delivering a sound performance evaluation
The demands for accountability made by health care organizations' stakeholders have increasingly focused on performance ...