Chapter 7

Critical Job Analysis and Design

Learning Objectives

  • Understand the importance of job analysis to strategic human resources management (SHRM)
  • Understand what a job analysis is
  • Discuss the different SHRM purposes and uses for job analyses
  • Discuss commonly used methods used to conduct job analyses
  • Explain the different types of information about performing a job that are identified through job analysis techniques

There is a need for a human resources management (HRM) department to assist its organization in improving organizational effectiveness. Strategic job analyses are integral to strategic human resources management (SHRM) planning. Such analyses recognize that most jobs will not remain stable but will change to meet future demands. ...

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