5
SELECTION
Chapter Objectives
To recognize the importance of selection in human resource management.
To understand the various selection methods that can be used and the criteria for selecting the appropriate ones.
To design a selection process for a given position.
To conduct effective interviews, employment tests and assessment centres.
Opening Case
Subhash Sane was the Senior Manager–Retail Operations of a very established hyper mart. It was a Monday afternoon as he stood by the glass door at his office watching people coming in and leaving the store. It was a Monday and there were not too many people other than those who wait ...
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