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Human Resource Management: Text and Cases by Swapnalekha Basak, Sharon Pande

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5

SELECTION

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Chapter Objectives

  • To recognize the importance of selection in human resource management.

  • To understand the various selection methods that can be used and the criteria for selecting the appropriate ones.

  • To design a selection process for a given position.

  • To conduct effective interviews, employment tests and assessment centres.

Opening Case

Subhash Sane was the Senior Manager–Retail Operations of a very established hyper mart. It was a Monday afternoon as he stood by the glass door at his office watching people coming in and leaving the store. It was a Monday and there were not too many people other than those who wait ...

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