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Human Resource Management: Text and Cases

Book Description

In a constantly evolving service-led Indian economy, human resources have become the cornerstone of an organization's success. The management of human capability has become an art that has to be understood and mastered to run a successful enterprise. Human Resource Management: Text and Cases explains the basic concepts of this discipline and presents cases that provide an insight into the challenges faced by HR professionals on a day-to-day basis. Going beyond the coverage of a traditional textbook, this book focuses on applied aspects of HRM which capture the evolving challenges in the field. The authors have used their extensive real-world work experience in talent acquisition, and human resource development and retention to provide an examination of all major concepts of human resource management in a lucid and engaging manner. Replete with examples and cases, this title is a complete guide for all MBA students and HR practitioners.

Table of Contents

  1. Cover
  2. Title Page
  3. Contents
  4. About the Authors
  5. Dedication
  6. Foreword
  7. Preface
  8. 1. Introduction to Human Resource Management
    1. Chapter Objectives
      1. 1.1 - Evolution of HRM
      2. 1.2 - Defining HRM
      3. 1.3 - Changing Environment in the Marketplace
      4. 1.4 - The Harvard Framework
      5. 1.5 - Whose Job is HRM?
      6. 1.6 - Role of the HR Function
      7. 1.7 - Competencies of the HR Professional
      8. 1.8 - The HR Organization
      9. 1.9 - Ethics in HRM
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  9. 2. Strategic Human Resource Management
    1. Chapter Objectives
      1. 2.1 - Strategy Defined
      2. 2.2 - Strategic Management Process
      3. 2.3 - Levels of Strategy
      4. 2.4 - Defining Strategic Human Resource Management
      5. 2.5 - Perspectives on SHRM
      6. 2.6 - HR Strategies
      7. 2.7 - Developing HR Strategy
      8. 2.8 - Measuring HR'S Contribution to Business
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Site
  10. 3. Human Resource Planning and Job Analysis
    1. Chapter Objectives
      1. 3.1 - Defining Human Resource Planning
      2. 3.2 - Need for Human Resource Planning
      3. 3.3 - Human Resource Planning Process
      4. 3.4 - Role of HR in Human Resource Planning
      5. 3.5 - Demand Forecasting
      6. 3.6 - Supply Forecasting
      7. 3.7 - Using Scenario Planning for Forecasting
      8. 3.8 - Job Analysis
      9. 3.9 - Steps in Job Analysis
      10. 3.10 - Job Analysis: Roles and Responsibilities
      11. 3.11 - Methods of Job Analysis
      12. 3.12 - Job description and Job Specification
      13. 3.13 - Application of Job Analysis
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Sites
  11. 4. Recruitment
    1. Chapter Objectives
      1. 4.1 - Recruitment Defined
      2. 4.2 - Recruitment Strategy
      3. 4.3 - Recruitment Model
      4. 4.4 - Employer Branding
      5. 4.5 - Sources of Recruitment
      6. 4.6 - Screening and ShortListing
      7. 4.7 - Widening the Candidate Pool
      8. 4.8 - Alternatives to Recruitment
      9. 4.9 - Special Kinds of Recruiting
      10. 4.10 - Making Recruitment Effective
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  12. 5. Selection
    1. Chapter Objectives
      1. 5.1 - Defining Selection
      2. 5.2 - Selection Process
      3. 5.3 - Selection Methods
      4. 5.4 - Employee Application Forms
      5. 5.5 - Employment Interview
      6. 5.6 - Employment Tests
      7. 5.7 - How to Measure the Effectiveness of Selection
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  13. 6. Induction and Socialization
    1. Chapter Objectives
      1. 6.1 - Understanding Socialization and Induction/Social Orientation
      2. 6.2 - Purpose of Induction
      3. 6.3 - Importance of Employee Induction
      4. 6.4 - What Happens Without an Effective Induction Programme?
      5. 6.5 - Types of Induction
      6. 6.6 - Different Socialization Tactics
      7. 6.7 - Realistic Orientation Programmes for New Employee Stress (ROPES)
      8. 6.8 - Induction Programme Development
      9. 6.9 - Who is Responsible for the Induction of a New Employee?
      10. 6.10 - Critical Success Factors for an Induction Programme
      11. 6.11 - Trends in Induction
      12. 6.12 - Measuring Effectiveness of the Induction Programme
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  14. 7. Employee Relations and Employment Law
    1. Chapter Objectives
      1. 7.1 - Introduction to Employee Relations
      2. 7.2 - Origin and Growth of Labour Relations
      3. 7.3 - Labour Laws
      4. 7.4 - Trade Unions
      5. 7.5 - Collective Bargaining
      6. 7.6 - Negotiation
      7. 7.7 - Grievance Handling
      8. 7.8 - HR Practices and Policies and its Impact on Trade Unions
      9. 7.9 - Occupational Health and Safety
      10. 7.10 - Role of Human Resources in Occupation Health and Safety
      11. 7.11 - Discipline and Disciplinary Action
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Sites
  15. 8. Compensation
    1. Chapter Objectives
      1. 8.1 - Understanding Compensation
      2. 8.2 - Bases of Compensation
      3. 8.3 - Motivation (Behavioural) Theories
      4. 8.4 - Compensation Management
      5. 8.5 - Job Evaluation
      6. 8.6 - Wage and Salary Survey
      7. 8.7 - Compensation Structuring
      8. 8.8 - Compensation Strategies
      9. 8.9 - Variable Pay Strategies
      10. 8.10 - Compensation Administration
      11. 8.11 - Executive Compensation
      12. 8.12 - International Compensation
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Sites
  16. 9. Compensation Administration, Benefits and Services
    1. Chapter Objectives
      1. 9.1 - Defining Employee Benefits
      2. 9.2 - Objectives of the Employee Benefit Plan
      3. 9.3 - Factors Influencing Choice of Benefit Package
      4. 9.4 - Classification of Employee Benefits
      5. 9.5 - Benefit Design
      6. 9.6 - Benefits Administration
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Sites
  17. 10. Employee Engagement
    1. Chapter Objectives
      1. 10.1 - Defining Employee Engagement
      2. 10.2 - Degrees of Employee Engagement
      3. 10.3 - Drivers of Engagement
      4. 10.4 - Driving Engagement in Organizations
      5. 10.5 - Measurement of Employee Engagement
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
    8. Web Sites
  18. 11. Human Resource Policies
    1. Chapter Objectives
      1. 11.1 - Defining HR Policies
      2. 11.2 - Process of Designing Policies
      3. 11.3 - Measuring HR Policies
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
  19. 12. Performance Management
    1. Chapter Objectives
      1. 12.1 - Understanding Performance Management
      2. 12.2 - Elements of the Performance Management System
      3. 12.3 - Performance Planning: Setting Objectives
      4. 12.4 - Performance Evaluation
      5. 12.5 - Potential Problems in Performance Evaluations
      6. 12.6 - Performance Review
      7. 12.7 - Reward and Recognition
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  20. 13. Learning and Development
    1. Chapter Objectives
      1. 13.1 - Understanding, Learning, Training, Development and Education
      2. 13.2 - Learning and Development Strategy
      3. 13.3 - Learning Theories
      4. 13.4 - Training Process
      5. 13.5 - Training Need Assessment (TNA)
      6. 13.6 - Training Content
      7. 13.7 - Designing Training Content
      8. 13.8 - Training Delivery: Delivery Mechanisms of Training
      9. 13.9 - Evaluation of Learning and Development
      10. 13.10 - Management Development
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  21. 14. Career Management
    1. Chapter Objectives
      1. 14.1 - Understanding Careers
      2. 14.2 - Career Planning and Management
      3. 14.3 - Career Paths
      4. 14.4 - Career Development
      5. 14.5 - The Psychosocial Work Environment
      6. 14.6 - Kaleidoscope Career Model
      7. 14.7 - Approaches to Career Development
      8. 14.8 - Career Development Interventions
      9. 14.9 - Role of HR in Career Management of Employees
      10. 14.10 - Career Management Framework
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  22. 15. Talent Management
    1. Chapter Objectives
      1. 15.1 - Talent Management Defined
      2. 15.2 - Setting the Context
      3. 15.3 - Objectives of Talent Management
      4. 15.4 - Talent Management Framework
      5. 15.5 - Future Trends in Talent Development
      6. 15.6 - Becoming an Employer of Choice
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Field Guide
    6. Review Questions
    7. Exercises
    8. References
    9. Web Sites
  23. 16. High-Potential Employees
    1. Chapter Objectives
      1. 16.1 - Defining a High-Potential Employee
      2. 16.2 - Categories of High Potentials
      3. 16.3 - Characteristics of a High-Potential Employee
      4. 16.4 - Identification of High-Potential Employees
      5. 16.5 - Development of High Potentials
      6. 16.6 - Retention of High Potentials
    2. Application Case
    3. In a Nutshell
    4. Drill Down
    5. Review Questions
    6. Exercises
    7. References
  24. Special Topic 1: Competency Management
    1. A1.1 Introduction to Competency Management
    2. A1.2 Competency Model
    3. A1.3 Competency Framework
    4. A1.4 Competency-Based HR Processes
    5. A1.5 Career Planning and Succession Planning Process
    6. A1.6 Assessment and Development Centres
    7. References
  25. Special Topic 2: Information Technology in Human Resources
    1. A2.1 Introduction
    2. A2.2 HR Transformation in the Digital Age
    3. A2.3 Goals of Implementing an HRIS
    4. A2.4 Types of HRMS
    5. A2.5 Choosing the Right HRMS Solution
    6. A2.6 Components of an HRMS
    7. A2.7 HRIS Modules
    8. A2.8 Implementation of an HRMS
    9. A2.9 HR Portals
    10. A2.10 Current Trends: Information Technology in Human Resources
    11. A2.10 HRIS Audit
    12. References
    13. Web Sites
  26. Special Topic 3: Human Resource Management Practices in India
    1. A3.1 Understanding HRM Practices in India
    2. A3.2 HRM Practices: Indian Companies
    3. A3.3 HRD Practices: Indian Studies
    4. A3.4 Audit on HR Functions
    5. References
    6. Web Sites
  27. Special Topic 4: Internationalization of Human Resource Management
    1. A4.1 Context
    2. A4.2 Managing and Supporting International Assignments
    3. A4.3 Recruitment and Selection of Employee for International Assignments
    4. A4.4 Training and Development
    5. A4.5 Compensation in the International Environment
    6. A4.6 Performance Management
    7. A4.7 Repatriation
    8. A4.8 Interpreting Cultures
    9. References
    10. Web Site
  28. Commonly Used Jargons
  29. Acknowledgements
  30. Copyright