Chapter 21
1. P. Falcone, “Fundamentals of Progressive Discipline,” HR Magazine, 42, no. 2 (February 1997): 90–94.
2. William R. Spriegel and Edward Schultz, Industrial Management (London: Longmans, 1967).
3. R. Wayne Mondy, Human Resource Management (Upper Saddle River, NJ: Pearson Education, 2007), p. 430.
4. Wayne F. Cascio, Managing Human Resources: Productivity, Quality of Work Life, Profits, 6th ed. (New Delhi: Tata McGraw-Hill, 2002), p. 549.
5. Marjorie Mader-Clark and Lisa Guerin, The Progressive Discipline Handbook: Smart Strategies for Coaching Employees (Berkeley, CA: NOLO, 2007), p. 3.
6. Carol Hymowtz, “Managers Struggle to Find a Way to Let Someone Go,” The Wall Street Journal, (28 July 1998), p. B1.
7. William O. Umiker, ...
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