ACKNOWLEDGEMENTS

I express my deep sense of gratitude to everyone who helped me in their own way in writing this book.

I gratefully acknowledge all institutions like Ashok Leyland, Dorling Kindersley, Infosys, Mind Tools Limited, the Ministry of Labour of the Government of India, Political and Economic Risk Consultancy, Tata Services Limited, the Reserve Bank of India, and Tube Investments of India Limited for their permission to use information pertaining to them in this book. I also thank Zita Correia and T. D. Wilson for permission to use their Environmental Scanning Process model in Chapter 3 and Ankush Gupta for his permission to utilize excerpts from his article in Chapter 22 of this book. Similarly, I am indebted to all the reviewers ...

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