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Human Factors in Process Plant Operation

Book Description

Call it the Human element in how a refining and chemical process operation is run….the other side of the machine and control system operation equation. Its value is in lives protected and money saved. This plain English guide to the principles of human factors will enable operations and control personnel—both the experienced and uninitiated— to understand how to successfully incorporate the concepts within their own plants. Through real-world examples, the author explains how human factors engineering concepts do, and must, dovetail with process plant design and operation. Offering practical insights, the book lays out the principles of human-system interactions and how they must be incorporated into any plant and control system from the get go—in order to ensure safe and efficient operations. Control engineers and operations managers will gain incomparable, inside-the-industry experience from: • Clear discussion of performance-shaping factors; • In-depth discussion of key variables in terms of workload and staffing; • A detailed analysis of the all-important human-machine interface, including content and format; • How-to planning for system demands and levels of automation; • Invaluable guidance on worker selection and training, along with sample procedures and job aids; and • Tools for investigation of incidents and near-misses from the human perspective.

Table of Contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Dedication Page
  6. Contents
  7. Foreword
  8. Acknowledgments
  9. Chapter 1 Introduction
  10. Chapter 2 Human Information Processing
    1. 2.1 Signal Detection
    2. 2.2 Sensory Memory
    3. 2.3 Short Term Memory
    4. 2.4 Mental Models
    5. 2.5 Automation and Response
    6. 2.6 Conclusion
  11. Chapter 3 Performance Shaping Factors
    1. 3.1 Conclusion
  12. Chapter 4 System Demands/Automation
    1. 4.1 Perspective
    2. 4.2 Control System Impact
    3. 4.3 Alarms
    4. 4.4 Conclusion
  13. Chapter 5 Workload and Staffing
    1. 5.1 Mental Workload
    2. 5.2 Physical Workload and Staffing
      1. 5.2.1 Console Staffing
      2. 5.2.2 Field Operator Workload and Staffing
    3. 5.3 Conclusion
  14. Chapter 6 Interface
    1. 6.1 Content
    2. 6.2 Structure and Organization
    3. 6.3 Workspace
    4. 6.4 Display Objects
    5. 6.5 Layout
    6. 6.6 Conclusion
  15. Chapter 7 Selection and Training
    1. 7.1 Selection
    2. 7.2 Training Programs
    3. 7.3 Skill/Knowledge Requirements
    4. 7.4 Instruction
      1. 7.4.1 Training Material
      2. 7.4.2 Training Tools/Systems
    5. 7.5 Conclusion
  16. Chapter 8 Job and Organizational Design
    1. 8.1 Tasks to be performed
    2. 8.2 Job Rotation
    3. 8.3 Team Performance
    4. 8.4 Consolidated Control Rooms
      1. 8.4.1 Unit Operations
      2. 8.4.2 Personnel Utilization
      3. 8.4.3 Work Practices
      4. 8.4.4 Organization
      5. 8.4.5 Consolidation Failure
    5. 8.5 Conclusion
  17. Chapter 9 Procedures/Job Aids
    1. 9.1 Upset Analysis
    2. 9.2 Organization
    3. 9.3 Formatting
    4. 9.4 Job Aids
    5. 9.5 Conclusion
  18. Chapter 10 Conclusion
    1. 10.1 System Demands
    2. 10.2 Workload and Staffing
    3. 10.3 Operator-Process Interface
    4. 10.4 Selection and Training
    5. 10.5 Job and Organization Design
    6. 10.6 Procedures and Job Aids
    7. 10.7 Conclusion
  19. References
  20. Index
  21. Ad Page
  22. Back Cover