Contents
Chapter 1: Human Capital Analytics
Human Capital Analytics Continuum
The Stakeholder Workshop: Creating the Right Climate for Alignment
What Should You Accomplish in a Stakeholder Meeting?
Deciding What to Measure with Your Stakeholders
Assigning Financial Values to “Intangibles”
Chapter 3: The Measurement Plan
Hypotheses or Business Questions
Chapter 4: It’s All about the Data
Difficulties in Obtaining Data
Ethics of Measurement and Evaluation
Chapter 5: What Dashboards are Telling You: Descriptive Statistics and Correlations
Descriptive Statistics on Steroids
Correlation Does Not Imply Causation
Chapter 6: Causation: What Really Drives Performance
Can You Create Separate Test and Control Groups?
Are There Observable Differences?
Did You Consider Prior Performance?
Did You Consider Time-Related Changes?
Did You Look at the Descriptive Statistics?
Have You Considered the Relationship between the Metrics?
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