“This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective.” — Edward E. Lawler III, Professor, University of Southern California “This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional.” —Lynda Gratton, Professor, London Business School “One single concept changed the HR world forever: ‘HR business partner’. Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever.” —Horacio Quiros, President, World Federation of People Management Associations Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second. — Randy MacDonald, Senior Vice President, Human Resources, IBM Corporation"The concepts and competencies presented in this book provide HR leaders with new insights.