CHAPTER 4

Productivity

Sustainable productivity comprises three key components. In New HR Analytics, we must ensure we get this critical data at least annually. The collection of the information is normally linked into the performance appraisal cycle.

The first and perhaps the most obvious of these components is competency. The second area is that of performance, and the final and probably the most neglected is the area of reliability.

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4.1 A Word of Caution About the Collection of the Data

Both competence and performance figures normally come from the performance appraisal process. It is very important that you are aware of the statistical significance ...

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