Step 7: Get Feedback on the Draft
In this step, you are essentially going to your customers and saying, “This is what we think. What do you think?” That dialogue may take different forms with different customers. Gathering feedback at this point helps create buy-in as well as raise suggestions, issues, or concerns not yet accounted for in the measures.
Seek feedback in an organized fashion. Refer back to your communication plan and contact the stakeholders you identified. At this point that list probably includes the following:
HPI management
HPI staff
business unit managers
human resources
finance
Determine the most appropriate way to obtain feedback from your identified stakeholders. Any of the following will work as methods for obtaining feedback: ...
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