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How Work Gets Done: Business Process Management, Basics and Beyond by Arjit Singh Mahal

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The next element in the business model is the Vision. The Vision is where the business is heading - what the organization would like to accomplish in the next three to seven years or more; a future state to which the business aspires to satisfy its Mission. In an enterprise, the stakeholders in the business - those who are impacted by, able to influence, the recipients of the business results, or all of the above, share collective expectations for the business and its products and services. The stakeholders include both the external and internal customers of an organization, its owners or shareholders, employees, suppliers, regulatory agencies, and even communities. The Vision is generally implemented incrementally and is adjusted over ...

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