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How Work Gets Done: Business Process Management, Basics and Beyond by Arjit Singh Mahal

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The outcome of this phase is an analysis of the current state of the process and root cause analysis to clearly understand the nature of the process issues and gaps in performance that must be addressed in the Redesign Phase. The team may pass from this phase to the next without formal approval from the project sponsor or champion.

2.1              Model & Measure As-Is Process

2.1.1 Confirm Project Approach & Standards

Reconfirm the project approach for process improvement; establish/confirm process modeling and documentation standards, such as process naming/numbering and the use of agreed-upon documentation tools. This also includes the identification of process improvement analysis tools, such as Reengineering, ...

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