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How Wikipedia Works by Ben Yates, Charles Matthews, Phoebe Ayers

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Chapter 14. Disputes, Blocks, and Bans

No account of Wikipedia would be complete without discussing conflicts and how they are resolved. That Wikipedia works, considering its open-door policy for editors, is not a minor miracle. Wikipedia has to cope with pettiness and strange behavior, as well as predictable amounts of editing by people with agendas and those bored children whose immediate reaction to a freely editable encyclopedia is to scribble on it. Because of Wikipedia’s success in compiling a large, free, open encyclopedia, some might be surprised that the site also experiences various kinds of serious internal strife. Disputes on Wikipedia cannot be wished away (“Can’t we all just get along?”). Allowing anyone to edit just about anything ...

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