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How Wikipedia Works by Ben Yates, Charles Matthews, Phoebe Ayers

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Chapter 12. Community and Communication

A large, diverse, and thriving group of volunteers produces encyclopedia articles and administers Wikipedia. Over time, members of the Wikipedia community have developed conventions for interacting with each other, processes for managing content, and policies for minimizing disruptions and maximizing useful work.

In this chapter, we’ll discuss where to find other contributors and how to ask for help with any topic. We’ll also explain ways in which community members interact with each other. Though most discussion occurs on talk pages, Wikipedia has some central community forums for debate about the site’s larger policies and more specific issues. We’ll also talk about the make-up of the community. First, ...

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