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How We Test Software at Microsoft® by Alan Page, Ken Johnston, and Bj Rollison

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Chapter 11. Non-Functional Testing

Alan Page

Almost everyone has experienced or heard this story: Product development was going exceptionally well. The test team and development team worked together and made quick progress. Like clockwork, the development team released a new build of the software every day, and the test team updated their build, and then created and ran new tests every day. They found bugs in the functionality, but the development team fixed issues quickly. The release date approached, and there was little pressure. The software just worked. The tests just passed. The beta testers said the software did everything it was supposed to do. The software shipped, and the initial reaction was positive.

Two weeks later the first call came ...

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